UNISEX COTTON CO-ORD SETS Print – Penguins

*Shipping Days:* 6-7 working days. Please note that working days exclude public holidays and Sundays.

*Early Delivery Request:* If you want your order to be delivered early, kindly notify us via email at hello@littlecloset.in or WhatsApp us at +91 7821-029927 / +91 8390183902.

*Address Issues:* We are not liable for delays caused by incomplete addresses, spelling mistakes, or incorrect pincodes. Please ensure all information is accurate.

*International Shipping:* Charges for international shipping will depend on the delivery location and the weight of the shipment.

*Custom Orders:* Custom orders may take longer to deliver. Estimated delivery dates for these orders will be provided via email or WhatsApp.

*Holiday and Unforeseen Circumstances:* During holidays or unforeseen circumstances like rains and floods, order dispatch might be affected.

*Exchange Eligibility:*
1. *Size Exchange:* You wish to exchange the size of the product ordered.
2. *Damaged or Defective Products:* You have received a damaged or defective product.

*Additional Exchange Conditions:*
3. *Original Packaging:* Ensure the product is returned in its original packaging, with tags and labels intact.
4. *Unworn and Unwashed:* The product should be unused, unworn, and in its original condition.
5. *Exchange Timeframe:* Exchange requests must be made within 7 days from the date of delivery.
6. *Proof of Purchase:* Provide a valid proof of purchase (receipt or order number).

*Exclusions:*
- *Custom Orders:* Custom orders are not eligible for exchange or return.
- *International Orders:* International orders are not applicable for exchange or return.
- *Discounted or Sale Products:* Products purchased during sales or with discounts, coupons, or gift vouchers are non-returnable and non-exchangeable.

*Return Policy:*
- *No Returns:* We do not provide returns on any products once sold.

*Exchange Process:*
- *One-Time Exchange:* Each product is eligible for exchange only once. Multiple exchanges are not allowed.
- *Size Adjustments:* Products can be exchanged for a bigger or smaller size.
- *Shipping:* Customers must ship the product back to us. We do not provide reverse pickup facilities.

*Procedure for Exchange:*
1. *Contact Us:* Contact our customer service at hello@littlecloset.in or WhatsApp 7821029927 within 7 days of delivery.
2. *Share Details:* For damaged or defective products, please share a picture of the product.
3. *Approval:* Once the exchange request is approved via email, you can ship the product back to the following address:

    *Little Closet*  : Little Closet by Ruchita Rathi, Plot no F39, Tatya Tope Nagar, WHC Road, Nagpur, Maharashtra 440015

4. *Include Information:* Include your order number and contact number in the shipment.
5. *Verification:* We will process the exchange request only after the parcel sent by you is received and checked by us.

*Important Note:*
- *Explicit Confirmation:* We are not responsible for any item sent to us for exchange without explicit confirmation from our team.

We strive to provide the best service and ensure customer satisfaction. For any questions or further assistance, please contact our customer service team.